Terms and conditions

§ 1 Who we are

Quest for Me is offered by Brightnext Goods and Services Ltd, Apartment 62 Conquest Tower, 130 Blackfriars Road, London SE1 8BZ, United Kingdom, company number 16896077, email: hello@questfor.me ("we").

These terms cover what we create for you and how you may use your game. Paddle's terms apply to the purchase itself (§ 2).

§ 2 Buying through Paddle

Orders and payment are handled by Paddle as merchant of record. Paddle sells the game to you as an authorised reseller. Your contracting party for the purchase is Paddle.com Market Limited (United Kingdom); for purchases from the USA it is Paddle.com Inc., and from Canada Paddle.com (Canada) Ltd.

Paddle's buyer terms apply to the purchase: https://www.paddle.com/legal/buyer-terms. Paddle issues the invoice, calculates taxes and is responsible for payment, withdrawal and refunds.

The price shown at checkout applies. It includes VAT or sales tax where applicable. It is a one-off payment, not a subscription.

§ 3 What we create

We create a personalised Christmas game for one recipient. It is built from your answers in the form. The game runs in the browser of a smartphone or computer. No app is needed. The product page at the time of your order describes the exact content.

An AI model writes some of the game lines from your answers. Your letter and your final message stay exactly as you wrote them. It is digital content, not goods on a physical medium.

You need an up-to-date browser and an internet connection.

§ 4 Delivery

We send the link to your game to the email address you gave. This usually takes only a few minutes after payment. If an order has to be checked by hand, it can take up to 48 hours.

If no email has arrived by then, please check your spam folder and write to us.

§ 5 How long the game is available

The game can be played through the link for 12 months from delivery. After that we may delete it. A download is not part of the service.

Anyone with the link can play the game. Only pass it on to people who should see the game. Progress is only saved on the device used.

§ 6 Your answers and your responsibility

You are responsible for the content you enter. You confirm that:

• you may use the names, memories and other details about the recipient and other people for this private gift;
• your content does not infringe the rights of others, such as personality rights, copyright or trade marks;
• your content is lawful. It is not insulting, hateful, threatening, pornographic or discriminatory.

We check your answers automatically and, where needed, by hand. We may reject answers or ask you to change them. We do not have to accept a form with such content. If we only find a breach after the purchase, we may refuse to create the game or block the link. Paddle then refunds the price, to the extent we have not performed.

If others make claims against us because of your content, you will indemnify us, to the extent you are responsible for the infringement.

§ 7 Rights of use

You receive a simple right to use the game for private purposes and to pass the link on to the recipient and other people in a private setting. Commercial use is not allowed.

The game engine, art, music and templates remain ours or our licensors'.

§ 8 Help, faults and withdrawal

If your game does not work as described, write to us at hello@questfor.me. We will fix the fault or create the game again. Your statutory rights are not affected.

Paddle is responsible for withdrawal and refunds. The details are on our right of withdrawal page.

§ 9 Liability

We are liable without limit for intent, gross negligence and fraud, for injury to life, body or health, under mandatory product liability rules and where we have given a guarantee.

For slight negligence we are only liable if we breach an essential duty. That is a duty whose fulfilment makes the service possible in the first place and on which you may rely. Liability is then limited to the foreseeable, typical damage.

Otherwise liability is excluded. These rules also apply to people working for us.

§ 10 Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

§ 11 Final provisions

The law of England and Wales applies to these terms. If you are a consumer, this choice of law only applies to the extent it does not deprive you of the protection of mandatory provisions of the country where you habitually live. As a consumer you can also bring proceedings against us in the courts of the country where you live. The purchase is governed by the law set out in Paddle's terms.

If any provision of these terms is invalid, the rest remain valid.

Last updated: 11 November 2026